Xen Ecommerce360.AI - an Artificial Intelligence (AI), Machine Learning (ML) and Deep Learning based solution for Ecommerce business operations.
Amount of data is increasing with every single user clicking on the internet. In order to make sense of the vast amount of available data and use it for competitive advantage, one should make use of the latest Data Science, Machine Learning and Deep Learning technologies. For example, to keep customers engaged with the website or to improve the customer's experience, one needs to recommend the customer only the goods and services that he or she would potentially be interested in, i.e. we should develop a recommendation system to offer such personalized services.
Xen Ecommerce360.AI solution can be helpful in the following ways: 1) Automated reports showing key metrics and their relationship with customer data in an online regime. 2) Online monitoring of current and expected metrics would reveal main trends, and help define business strategy. 3) In-built recommendation system, which allows recommending specific goods and services to different customers individually based on historical data. 4) Customer analytics, prediction of customer lifetime value, cost of attracting customers, churn analysis. It helps businesses in deciding their spends, know about their customers and effectively plan their future. 5) Run fraud detection models to predict main factors causing the fraud and timely take actions to prevent them. 6) Periodical analysis of customer reviews to determine positive and negative sides and business to quickly tune business tactics and increase the number of loyal customers. 7) Run AI chatbots that can facilitate communication to customers and help resolve many of their needs online.